Arkansas Insurance Adjuster Practice Exam

When an adjuster decides to deny a claim, it is necessary to inform the claimant in writing, with a full explanation. This is the most thorough and appropriate way to deny a claim, as it allows for the adjuster to clearly communicate the reasons for denial and provide any necessary details or documentation. Options B and C are not as effective as they do not provide a written record and may not fully explain the decision. Option D is incorrect because it does not specify that a full explanation should be included, leaving room for ambiguity and potential misunderstanding.